In-Home delivery is used for local shipments, in which the item will be appropriately prepared and transported via a commercial truck. Live tracking is not typically available for this method, however Oriental Rug Mart will contact you directly to schedule a delivery window. Click here to learn more:  https://orientalrugmart.myshopify.com/pages/pickup-and-delivery.

Parcel shipping refers to shipping lighter, smaller packaged items where the piece can be packed and shipped the item via standard mail carriers. Once the item has been shipped, the buyer will receive a shipping label and live tracking will be available to you.

Please Note

• Parcels are delivered by a parcel delivery service such as UPS, FedEx, or DHL, selected at Oriental Rug Mart’s sole discretion.
• A signature is required at delivery
  With UPS, FedEx, DHL, or another parcel carrier.
• It is generally more difficult to schedule a delivery, but we recommend that you sign up for the carrier's delivery manager to receive live updates.
• in some cases, deliveries can be expedited prior to order confirmation upon request, but may require special carriers which come at an extra cost.

Standard Parcel

• Domestic In Stock: 3–7 Days. These are items that are In Stock at our showroom in Victor, NY.
• Domesitic Supplier: 2–3 Weeks. These are items that are offered by Oriental Rug Mart, but that are housed by our suppliers at their warehouse locations, or elsewhere.

Express Parcel - Available only by special request

• Domestic In Stock: 2–5 Days
• Domestic Supplier: 1–3 Weeks

Please note that the above estimates include Handling Time, which involves preparing an item for shipment, packaging, and/or disassembly for certain items. Handling time may require up to 5–21 days for Items that are not In Stock in at our Victor Showroom.

Total Handling Time is dependent upon a variety of factors, including the location of the purcahsed item (showroom vs. warehouse vs. supplier), and whether or not stock is currently available.

Oriental Rug Mart partners with leading providers to offer fully insured delivery anywhere in the United States. Your item(s) will be carefully packaged prior to shipping, and you will recieve notification via email with tracking information when your item(s) have been shipped.

A link to detailed shipping information is provided for all purchases at checkout time.